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Our safety protocols and ongoing commitment to your vision
At Medownick Laser Clinic, your safety isn’t a tick-box, it’s our foundation. We know that choosing laser eye surgery is a big decision. That’s why we’re committed not just to your results, but also to your experience, your comfort, and your long-term care.
Here’s how we protect both your vision and your peace of mind.
Safety first, always
We follow strict, evidence-based protocols to ensure every laser procedure is as safe and precise as possible.
- World-leading technology: we use Schwind lasers, German-engineered and internationally trusted for their accuracy and safety.
- We don't give injections near the eye or general anaesthetic: just gentle numbing eye drops to manager your comfort.
- Highly experienced team: our surgeons have performed tends of thousands of successful procedures over decades, and are among the most experienced in Australia.
- Tailored treatments: every patient’s treatment-plan is customised based on detailed scans of their eyes, as well as an in-depth look at their general health and lifestyle, to give them the safest and most effective outcomes.
- Strict suitability criteria: we only recommend someone for laser if we believe they can safely achieve significant vision improvement. Rather than take risks, we turn away 30 percent of patients because they are unsuitable.
We don’t rush, we don’t take shortcuts, and we only proceed if it’s right for you.
Transparent care and no hidden costs
You deserve to know exactly what to expect.
- Free suitability assessments with no pressure to commit
- Detailed, printed notes given to you at your assessment, so you can learn more about what's involved in your own time
- All post-op appointments included in your treatment cost
- No surprise fees or hidden extras, ever
- If you need extra follow-up during recovery, we’ll bring you to see our medical team in at no additional charge
We believe clear vision should come with clear pricing.
Ongoing care that goes beyond the procedure
Laser surgery may only take minutes, but our care for you extends well beyond that.
- Three months of post-op appointments are all included in your one treatment fee
- If you need extra check-ins during that recovery period, we’re happy to bring you in at no additional cost
- You’ll receive a 24-hour emergency number to contact our team directly in the days and weeks after your procedure
- We're always available for questions, reassurance, or follow-up conversations, even years after your recovery is complete
We don’t just disappear after surgery. Our team is here to support your vision for the long term, because great outcomes deserve great aftercare.
Considering laser? Let's talk
We offer free, no-obligation assessments six days a week, and we’ll only recommend laser if it’s truly the right fit for you.
To find out if you're a suitable candidate for laser or any other vision correction surgery, your first step is to book a free suitability assessment at Medownick.
While you're here, please feel free to ask our friendly team as many questions as you wish, and you are welcome to bring along a friend or family member if you'd like them as a second pair of ears. If our laser theatre is not in use when you come, we'll also be happy to give you a mini-tour, a bit of a behind-the-scenes peek at our state-of-the-art laser technology and pre- and post-laser relaxation areas, so you can see exactly where the magic happens.