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Our safety protocols and ongoing commitment to your vision
At Medownick, your safety isn’t a tick-box, it’s our foundation. We know that choosing laser eye surgery is a big decision. That’s why we’re committed not just to your results, but also to your experience, your comfort, and your long-term care.
Here’s how we protect your vision, and your peace of mind.
Safety first, always
We follow strict, evidence-based protocols to ensure every laser procedure is as safe and precise as possible.
- World-leading technology: We use Schwind lasers — German-engineered and internationally trusted for their accuracy and safety.
- No injections or general anaesthetic: Just gentle numbing eye drops.
- Highly experienced team: Our surgeons have performed thousands of successful procedures over decades.
- Tailored treatments: Every patient’s plan is customised based on detailed scans of their eyes.
- Strict suitability criteria: We only recommend you for laser if we believe you can safely achieve significant vision improvement, and turn away 30% of patients because they are unsuitable (rather than taking their money).
We don’t rush. We don’t take shortcuts. We only proceed if it’s right for you.
Transparent care and no hidden costs
You deserve to know exactly what to expect.
- Free suitability assessments with no pressure to commit
- All post-op appointments included in your treatment cost
- No surprise fees or hidden extras, ever
- If you need extra follow-up during recovery, we’ll bring you in at no additional charge
We believe clear vision should come with clear pricing.
Ongoing care that goes beyond the procedure
Laser surgery may only take minutes, but our care for you extends well beyond that.
- Three months of post-op appointments are all included in your one treatment fee
- If you need extra check-ins during recovery, we’re happy to bring you in at no additional cost
- You’ll receive a 24-hour emergency number to contact our team directly in the days and weeks after your procedure
- We're always available for questions, reassurance, or follow-up conversations, even long after your recovery is complete
We don’t just disappear after surgery. Our team is here to support your vision for the long term, because great outcomes deserve great aftercare.
Considering laser? Let's talk
We offer free, no-obligation assessments 6 days a week, and we’ll only recommend laser if it’s truly the right fit for you.